merryfield
13-03-2008, 04:11 AM
Hi all. Not sure if this is done widely, but one way I have found useful in communication with customers is using SMS messaging. There's a program called Voipraider ( http://www.voipraider.com/en/index.html ) that you can set up on your computer, and you can send SMS messages to mobiles from your PC for around 5 cents each.
I mainly use it a to let certain customers know that I am coming the next day, and I also use it as a reminder for payment for those people who prefer to pay via the internet.
The more options people have for payment the better.
I get more payments for mowing and other services via the internet than any other method.
I have even put a page on my website that has our bank details clearly listed for online payments. That way I can just tell people our website name, and suddenly they have all the info for online payments.
I mainly use it a to let certain customers know that I am coming the next day, and I also use it as a reminder for payment for those people who prefer to pay via the internet.
The more options people have for payment the better.
I get more payments for mowing and other services via the internet than any other method.
I have even put a page on my website that has our bank details clearly listed for online payments. That way I can just tell people our website name, and suddenly they have all the info for online payments.