Two weeks ago Mark was called by some tenants of a rental property who were moving out the next day but their mower wouldn't start. He agreed to do the lawn the next day at 8am. The tenant said to only mow the grass, not do any snipping. Mark asked them are you sure you only want it mowed and not edged. No, they said, just mow. There was long grass along the edges. Mark was mowing around the back of a tree through long grass when the front of the deck hit the pipe connected to the water meter. He said water came spewing out the pipe so he turned the water off. He told the tenants what happened and they didn't say anything. On friday he got a call from the tenants asking us to pay for the repair of the pipe. Mark said that it was not his responsibility as they did not want the edges done. Today we received a letter from the tenant asking us to pay for the repair or they will go to the dept of fair trading. So Mark rang the dept and they said it was not part of the job description to go through a lawn to check to see if there is anything breakable. The tenants expect us to reimburse them for the repair of the pipe. Any one had this happen before. Any advice would be appreciated.
Kathryn and Mark
Grasshopper Mowing Services