Whatever you do don't purchase hosting with a company called Crazy Domains. One of my clients who I built a web page for had hosting with them already. He also got his domain name with them and purchased two years worth and all of a sudden after a year he lost his web presence. I could not work out what the problem was for a while until I checked his domain name and found it to be expired.
This happened on a Friday and we couldn' get hold of them over the weekend even though they supposedly have a 24/7 email help line. So I shoot off a email asking for help prior to finding out the domain name is expired ( I am still waiting on a reply to that by the way)
When I find out the domain is expired I send an email about that as well. I tell the client his domain name is expired and up for grabs and he is not at all happy understandably and finally manages to get them by phone on the Monday morning. They say everything is Ok as they are just changing the hosting over to another server and don't say a word about the domain name issue.
He tells me this and I do a domain name check and sure enough it is back in his name but the history on it shows it being renewed at 2200 on the Sunday night. I tell my client that they are full of it and then send them another email asking some pertinent questions of them ( also unanswered) We also find that they have uploaded an old back up of the clients site as some work we had done is missing and his .htaccess file is not working and crashes his page if active.The client is told that the reason the page is not working is bad code on the page. This crap but I check anyway and all is ok.
I speak to them by phone and explain what is going on and they as for 5 mins to find out and ring me back. Still haven't got that call either. While waiting I am logged into his cpanel when they do actually transfer his page to a new server which is what they reckon caused the down time in the first place even though they didn't actually do it.
After talking with my client we decide to jump ship and I get him hosting with my web host at a good rate and we transfer everything across and when he is up and running I upload his .htaccess file and all works perfectly.
So if you are thinking of buying hosting or domain names with this company think twice before doing so. I you are with them then get out quick. Thier service or rather complete lack of it and the downright lies they tell a proof of a shoddy operation. We are in the process of reporting them to the AUDA.
They are cheap for a reason and they will let you down if you need support.