Twice this week, I have had customers ringing back cancelling jobs.
Should I make them aware if they cancell after booking, they will incur a charge or should I forgett about it and move in..
One of them said, my uncle will come and do it and the other said, the neighbour will do it. I felt like telling them to fk off and don't waste peoples time.....
Is it the recession, is it the fact that the cowboys in our industry will do it for milk money? Seriously..... It truly annoyed me. I spent half an hour, talking sh1t with one of them after I had converted the quote. Unfortunately for me, it was a partricular ethnicity who I promised my self I would never go and quote again.
Don't mind me fellow indies, I am sure we have all stories to tell.