To cut a long story short, I was called in to quote a lovely lady to re do all her roses, 33 of them in fact, because she was mortified after she had come home to see all her roses ruined by poor and useless workmanship.
I can not for the life of me call this Jiims person, yes a Jims person a gardener.
A Jims contractor did the work and I had to clean up after his mess. She was so upset because she enters her garden in local comps only to find her roses damaged by torn branches which looked like they were pruned by a claw of a tiger or bear...They were torn...
Each rose was so poorly done anyone who has no clue could have done better. The sad part of it all is that this client has now paid twice to get her garden back up to scratch.
It upsets me because there are some great franchisees out there and also some great indies. However most people would call the franchise people 1st because of name sake and to turn up to properties to clean their mess is frustrating more than anything. Great for me because now I have a regular client and 7 new ones beacuse she is part of a community garden group.
I have been advised that she is writting a letter of complaint...
I am passionate about my gardening and i take my business seriously.
Yes, yes, this person may have not had any experience, but to get into this industry in the 1st place, you should, actuallly no, you must know the basics of gardening. No excuse.....Period......