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Thread: Renters R Bad Payer's

  1. #106
    Senior Member Bluey's Avatar
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    Default Re: Renters R Bad Payer's

    This is what I do.

    Invoice with 14 days to pay. If not paid by due date or next service ring and tell them no more service until paid. Sometimes they will request an extension to pay and if I agree to it I will do the next cut but no more unless all outstanding money is paid. If they do not pay 7 days after due date the reminder goes out. After 7 more days it is follow up time. I rarely get any who go beyond that and most of my customers are extremely good at paying. If they are new and I don't like the look of things or have a hunch then it is money up front. Been burned a couple of times and it makes you wary. Too many people say they are after a regular service when they are not and are only trying to beat your price down. I don't really think of them as regs until after the first 5 cuts. Stay on top of your invoices and follow defaulters up asap is the best way of doing it in my book.
    Cheers

    Bluey
    Adelaide Home & Garden Solutions
    http://www.ahgs.com.au


    "Success occurs when no one is looking, failure occurs when everyone is watching."

  2. #107
    Senior Member HPM's Avatar
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    Default Re: Renters R Bad Payer's

    Thanks bluey.
    I think ill add the 14 days to be payed to my invoices...
    How is it worded on your invoices cause on some I'd like to write @$#%&%....
    Thanks Dan.
    Hunterpropertymaintenance@gmail.com
    Work to live, life's too short..
    Specialising in small and Large area collection mowing with Walker Mowers.

  3. #108
    Member courty's Avatar
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    Default Re: Renters R Bad Payer's

    Dan
    Bluey's on the money.I have 7 days on my invoices but will work on my gut feel as to my follow up responses. I've only been stiffed once and it wasn't for a lot of money(2 mows).
    I had one recently that I had no response from for 2 mows and the money was not left in the usual place(I text before mowing),I was starting to get ****ty about it when I got a call yesterday from him,he'd been OS for 5 weeks and had just got home,he was most apologetic for forgetting to tell me and all monies will be payed when I mow this week,so just make sure of the circumstances before calling out the dogs on them.
    "I'm not alone cause the tv's on yeah,I'm not crazy cause I take the right pills.... everyday" Jimmy Eat World

    http://www.dreamlawnsandlandscapes.com

  4. #109
    Senior Member HPM's Avatar
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    Default Re: Renters R Bad Payer's

    Thanks guys.
    I've got a few that always pay eventually usually after 2 or 3 Mows which is frustrating especially in winter but I've recently had a renter clock up 5 mows at $50 then move out and now I can't contact them...aaarrrrrr....so that won't happen again..lesson learned..no more Mr nice guy when it comes to buisness..
    Keep on top of non payers and payment of invoices.
    Sounds like more time in the office is needed..
    Cheers Dan.
    Hunterpropertymaintenance@gmail.com
    Work to live, life's too short..
    Specialising in small and Large area collection mowing with Walker Mowers.

  5. #110
    Junior Member ogsdubbo's Avatar
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    Post Re: Renters R Bad Payer's

    I started this discussion about Renters r Bad Payers.

    An update to my situation. I recently obtained judgment on a former client & served their employer with a Garnishee Order. I don't take prisoners with Bad payers.....LOL!.

    WATCH renters closely as they tend to be a bit slow when it comes to payment of invoices. That is what I have found anyway.

    This particular Renter may think twice about ripping off contractors like us in the future.!

    1 Point to us. Renter- Nil........LOL!

  6. #111
    Member Tender Lovin Lawn&Garden's Avatar
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    Default Re: Renters R Bad Payer's

    Quote Originally Posted by ogsdubbo View Post
    I started this discussion about Renters r Bad Payers.

    An update to my situation. I recently obtained judgment on a former client & served their employer with a Garnishee Order. I don't take prisoners with Bad payers.....LOL!.

    WATCH renters closely as they tend to be a bit slow when it comes to payment of invoices. That is what I have found anyway.

    This particular Renter may think twice about ripping off contractors like us in the future.!

    1 Point to us. Renter- Nil........LOL!
    was this through small claims or through normal court and what did it cost you to do all the court process.
    Tender Lovin Lawn and Garden Care
    We do everything for your lawn and garden with tender loving care
    find us on facebook under Tender Lovin Lawn and Garden Care

  7. #112
    Senior Member gcsmow's Avatar
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    Default Re: Renters R Bad Payer's

    As someone else said on here "No dough - No mow" is the best policy. I hate having to chase people up for money, I already have plenty of good paying customers so I don't need the hassle any more.
    Everybody is entitled to MY opinion

  8. #113
    Senior Member happymowin's Avatar
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    Default Re: Renters R Bad Payer's

    Quote Originally Posted by gcsmow View Post
    As someone else said on here "No dough - No mow" is the best policy. I hate having to chase people up for money, I already have plenty of good paying customers so I don't need the hassle any more.
    EXactly how i think

  9. #114
    Senior Member DavidS's Avatar
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    Default Re: Renters R Bad Payer's

    I am lucky, I don't have renters on my books as such, the Real Estate agents who handle the property pay me 7 - 14 day accounts. If the place is a mess and I have to pick up toys and other stuff including dog s### I charge extra which is passed onto renter, it usually only happens once. I leave a card advising when I will be there next and the places are usually pretty good.

  10. #115
    Senior Member 63impala's Avatar
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    Default Re: Renters R Bad Payer's

    Yep worst ppeople to get money from....
    But if you aint ''STIHL'' you aint real....

  11. #116
    Senior Member djkgrounds's Avatar
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    Default Re: Renters R Bad Payer's

    Yep had one renter that started off good, then started falling behind, only let him get 2 behind and said that I was sorry and I could not continue with his yard till all was paid. (He was a direct deposit payer). He kept stating he had payed and was in discussions with his bank which was the same as mine, I had already contacted my bank to check if he had deposited any money for which the answer was no. 5 weeks late money finally appears. Not on my books any more his choice. Grass very long last time I checked.

    I give 3 days for them to pay for the first 3 services, then increase to 7 days. If they are still good increase to 14 days.

    I also work with a real estate and get paid fairly well. They trust my judgement and I call before I start any work if I know it's going to be a high cost, eg. Really long grass like the last 2 I done for them.

    If they are going to be cash left out payers, no work if no money left.
    DJK Grounds & Gardens
    0416 931 867
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  12. #117
    Senior Member Bluey's Avatar
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    Default Re: Renters R Bad Payer's

    I have really tightened down on this off late. Many people are struggling for cash with increased bills and are taking longer to pay. However when your the one getting paid thats not good for you. Have to stay on top of defaulters. Its the only way
    Cheers

    Bluey
    Adelaide Home & Garden Solutions
    http://www.ahgs.com.au


    "Success occurs when no one is looking, failure occurs when everyone is watching."

  13. #118
    Senior Member fairdinkum's Avatar
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    Default Re: Renters R Bad Payer's

    All my invoice jobs are "due on receipt". If the money is not in my account within 3 days, they have definitely NOT paid on the day. If it happens more than once they are gone! I vary rarely offer any payment option other than cash to new clients these days anyway. Flexibility is great in theory, ****house in practise!

    Jason Forrest
    Fair Dinkum Lawn & Garden Care
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  14. #119
    Senior Member imoww's Avatar
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    Default Re: Renters R Bad Payer's

    I have 7 days notice on my invoices.
    Been burnt a few times with non or late payers. One was a rental.
    If i feel suss about a client, I usually text them to confirm the job is done and payment options as a reminder. ( generally gets the guilt feeling going if they dont pay on time)
    Everything looks good with a haircut.... ɐuıɥɔ ɯoɹɟ pɹɐoqʎǝʞ ɐ ʎnq ı ǝɯıʇ ʇsɐl ǝɥʇ sʇɐɥʇ

  15. #120
    Senior Member Lawn Mowing Professionals's Avatar
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    Default Re: Renters R Bad Payer's

    Quote Originally Posted by fairdinkum View Post
    All my invoice jobs are "due on receipt". If the money is not in my account within 3 days, they have definitely NOT paid on the day. If it happens more than once they are gone! I vary rarely offer any payment option other than cash to new clients these days anyway. Flexibility is great in theory, ****house in practise!
    Quote Originally Posted by gcsmow View Post
    As someone else said on here "No dough - No mow" is the best policy. I hate having to chase people up for money, I already have plenty of good paying customers so I don't need the hassle any more.
    I couldn't have said it better myself.

    I guess it all comes down to this... if you desperately need a client you will be flexible in the hope to keep them. Customers can usually sense this! If you don't rely on the client and stick to your guns... they will usually work to your terms.

    If they don't want to pay... it's usually a good indication that they will be a PITA and be more trouble than they are worth.

    In my previous business (selling to businesses) i gave a 30 day account for every client... you know the effects when you have 100's of thousands owing to you at any given time with quick growth... and you quickly value the princibles of cashflow. In turn, i need to employ a full time account recievables person ($50K a year), had bad debts and a few liquidations/bankruptcies a month. It would cost me around $3K a month posting out statements to be paid ($35K a year - basically another staff member). then there were the debt collectors costs and court fee's etc... I would estimate the total cost would have be around $150K a year in just chasing my own money.

    Why did i offer a 30 day account, because i thought it was expected! It is stupidity... my uneducated thinking was flawed and i paid the price!!!! The current owner is now trading COD for new and the majority of small businesses (yes he lost a few accounts) and corporate and government accounts get 14 day. Not bad trade off to get an extra 100K in the bank and has slashed the overall cost to recover the money (i.e statements have halved and full time accounts is now part time and she now does other roles in the business that makes money).

    When i get passionate about a specific topic... there is usually a reason for it. If you offer accounts you are effectively being a bank without recieving the benefits of being a bank. If that makes you happy and makes you feel good... do it, but remember it is costing you and your family.

    BTW - i have learnt that corporate companies that usually offer these credit terms are usually factoring the money or have a line of credit from there supplier/vendor/manufacturer etc... so it isn't actually there money! yes, they pay a fee but they use other people's money! there is a big difference and they can afford to do this!!!

    Simmo.

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